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Project Manager - Branding ( TrueMoney )

Background

We are an award-winning fintech company in Southeast Asia with a mission to enable everyone to access innovative financial services, leading to better lives.

 
As the Project Manager within the brand team, you’ll be helping to build our brand to become the most trusted and admired financial platform used by millions of people each day.  
 
You’ll be responsible for managing the work flow and processes of branding-related initiatives from inception to completion so as to ensure effective and timely delivery. 
 
The Project Manager understands the company’s business goals & branding strategy and will help to serve role as “brand guardian” to drive brand compliance across organization. 
 

Key Responsibilities   

  • Create project management plan and processes for branding projects by managing stakeholders (e.g. internal team members and/or external partners), key tasks/actions, and outputs to full completion
  • Manage and understand project tasks and dependencies well enough to set priorities  and identify potential risks/red flags that may occur
  • Ensure that the agreed-upon processes and workflows are followed by project team stakeholders
  • Deliver regular status updates to the project teams on all upcoming and pending branding initiatives in the pipeline
  • Develop excellent relationships with cross-functional groups to successfully manage project implementation 
  • Be the communication hub: consolidate all branding-related project communications from meetings for relevant project team members
  • Manage and deploy branding-related initiatives to both local and regional teams
  • Help drive branding consistency across all initiatives during implementation 

Qualifications

  • Bachelor’s degree in Business, Management, Branding, or equivalence
  • Min. 3 years of relevant work experience
  • Solid track record of leading end-to-end (branding-related) project to completion
  • Must possess exceptional time-management and project management skills
  • Excellent interpersonal, influencing and organizational skills
  • Strong English and Thai verbal & written communication skills
  • Have strong sense of ownership / attention to detail / well-organized / process-oriented
  • Naturally collaborative: able to work with various/complex stakeholder groups, cross-functions, and various levels of management
  • Ability to multi-task: handle simultaneous projects with tight timelines 
  • Ability to resolve problems calmly, positively and professionally
  • Advanced proficiency with MS Office suite e.g. PowerPoint, Word and Excel
  • Good business / tech / digital marketing / branding acumen is an advantage 

Head of PR ( True Money )

Background

The Head of PR is a key person in the Marketing team who must plan, recommend, and implement the PR strategy at regional level (6 countries).

With your knowledge of the latest trends and best practices in PR, you must develop a PR strategy (online and offline) & take the lead to coordinate the execution of this strategy.

As an internal thought leader, you must inspire and coach all stakeholders (CEO and management team) and lead them to world class standards, with a deep knowledge of how to build a solid regional brand.

Key Responsibilities

PR strategy and content development

  • Develop concepts and contents both in Thai and English (press release, photo release etc) to ensure that TrueMoney is perceived as a strong regional brand
  • Create and develop appropriate press activities in accordance with the annual communications plan
  • Assess all media inquiries including magazine, newspaper, TV and respond in a timely manner and tactical needs
  • Maintain an updated PR calendar of events, prepare PR budget
  • Plan and execute press briefings/ conferences and supervise any writing, editing and translations of any press materials
  • Handle crisis media communications with support and guidance from CEO and CMO
  • Keep abreast of competitor communications strategies and track their activities in the market.

Be one of the key stakeholders in the company

  • Collaborate with brand team to develop and implement effective branding concept
  • Collaborate with digital team to identify the synergy between online and offline
  • Collaborate with business team to support big campaigns (product launch, big promotions, new features etc)
  • Ensure timely reporting of PR results to management team.

Manage and coach the team

  • Train and coach an “in house” PR staff + manage the PR agency
  • Coach the team to build strong relationships with key journalists
  • Challenge the team to think out of the box and be creative in PR channels

Qualifications

  • Minimum of 5 years in the PR world with successful experience as a team leader
  • PR experience at a regional level is a plus
  • Excellent relationships with media and press (IT, Finance, Business )
  • Logical, with strong analytical skills and keen attention to details
  • A “do-er” who gets things done in a timely manner
  • Team player and a coach with high affinity to lead and develop teams
  • Fast learner who can proactively assess cost-benefit relationships
  • Highly committed with strong sense of ownership and responsibility
  • Experienced in establishing brand awareness through online and offline channels
  • Excellent verbal and written communication in English and Thai

Head of Facebook ( TrueMoney )

About the Job

We are currently looking for a candidate who can manage and coach our FB team to contribute and drive our fintech business to growth in the highly competitive market. As the leader of the Social Media team, you will work with many online specialists to find the solution on how to drive better performance (app download, customer retention, etc.). And, you may collaborate with a cross-functional team of Marketing and Website/ App developer on solving specific issues or problem.

 As leader of the team, you have to monitor the performance of the campaigns, coach and achieves assigned KPIs.

 Key Responsibilities

Performance Monitoring

  • Ensure marketing initiatives have clear and defined KPI’s that can help achieve business goals.
  • Assess the efficiency of marketing spends and ROI while ensuring KPIs achievement and excellent execution.
  • Define relevant project milestones and performance effectiveness.
  • Monitor and track all marketing initiatives.
  • Ensure timely reporting of marketing results to the management.

 Manage and coach the team

  • Train and coach a team of specialists.
  • Be the representative of Digital Marketing with the Business Leaders (gather business requirements and objective, brief digital team and execute Digital campaigns).
  • Analyze results, help the team refine and calibrate campaign strategies and execution of activities.
  • Strong understanding of bidding techniques.
  • Ability to navigate, schedule or generate reports quickly.
  • Ability to multi-task and Prioritize projects.

 Qualifications  

  • 3-5 years in FB advertising management.
  • Logical, with strong analytical skills and keen attention to details.
  • A “doer” who gets things done in a timely manner.
  • Team player and a coach with high affinity to lead and develop teams.
  • Fast learner who can proactively assess cost-benefit relationships.
  • Highly committed with a strong sense of ownership and responsibility.
  • > 4 Year work experience.
  • Bachelors or Master Degree in Business Administration, Communication Arts, Computer Science, Computer Engineering or related field.
  • Excellent command of English (Write, Speak, Read and Listen).
  • Able to work both independently and within a team.
  • Hard working and can work under pleasure.
  • Positive thinking to drive a team.
  • Good skills in Excel, PowerPoint, and Microsoft Word.
  • Having knowledge of Web Analytics tools (e.g. Google Analytics) is a plus.
  • Having basic coding on Facebook API, Javascript, PHP, SQL, and HTML would have a strong advantage.

Campaign Marketing Specialist ( Ascend Commerce - B2C )

The Campaign Marketing in Ascend Commerce responsible for devising the marketing campaign and activity within the content marketing strategy. He/she will support promotion/campaign content delivery via designated channels using digital tools and content management as appropriate.

Key Responsibilities 

  • Initiate and Plan the integrated marketing campaigns, activities with the aim of acquiring and retaining customers and sales
  • Work within a budget and report any overspend
  • Write, edit and proofread copy for promotional materials within marketing campaigns
  • Ensure that the organization’s brand and identity is adhered to in campaigns and in all communication channels
  • Deliver regular reports of campaign results, including web analysis and evaluation of KPIs
  • Maintain regular measurement of the ROI of campaigns
  • Ensure accuracy of marketing materials and provide formal sign off if necessary Collect and use data to inform new campaigns and the evaluation of existing campaigns
  • Continuously gather examples of latest competitor activity, making recommendations for action to Account Management team and Media team.

Key Skills  

Management skills: As a campaign manager you will devise marketing plans but your team or external agencies will deliver them. Therefore, campaign managers need to guide their team and establish parameters but also delegate rather than micro-manage.

Communication skills: Excellent writing skills are a pre-requisite as you will frequently have to write copy for marketing promotions. But campaign managers also need pristine speaking skills. They have to manage relationships with agencies and third parties as well as persuade a non-marketing audience, such as senior level managers within the organization, of the wisdom of proposed campaigns.

Project management skills: As a campaign manager you will have to work with a budget, meet deadlines for multiple projects and ensure ROI on marketing campaigns. You will need to manage the organization’s output effectively and intervene if things are going off-track.

Numerical skills: A challenging combination, perhaps, but campaign managers need to be good with words and numbers. You will need to acquire data and use it to target selected groups, as well as analyze the successes or otherwise of campaigns.

Qualifications  

  • Bachelor degree or higher in Marketing or related field Professional Marketing qualification an advantage
  • Excellent communication and interpersonal skills
  • Strong communication skills both written and verbal Proven ability to manage work process accurately and effectively with knowledge and experience
  • Good working knowledge of day to day IT, particularly office software packages and database systems
  • Good numeracy skills and high attention to detail Team player A positive, enthusiastic, committed and ‘can do’ approach.

Data Delivery Manager ( TrueMoney )

Key Responsibilities: 

  • Lead team in development of scheduled pre-defined reporting system and self-service reporting system
  • Perform data reconciliation between system of records and reporting systems
  • Automate routine ad hoc requests
  • Handle users' ad hoc data requests

Qualifications:

  • Degree in computer engineering, computer science, information systems, or any related field
  • More than 5 years of experience in reporting or data warehousing
  • Relevant experience in data-intensive system or reporting system
  • Relevant experience in operational reporting system

Data Scientist ( TrueMoney )

      Key Responsibilities:

  • Develop analytics models to extract key insights to support business operation and drive business growth
  • Identify business opportunities or threats from data analysis
  • Advise business users about data collection and tell a story with data and insights

       Qualification:

  • Degree in statistics, computer engineering, computer science, information systems, or any related field
  • Critical thinking and strong in research methodology
  • Understand concepts of data analytics, statistics and machine learning
  • Apply concepts of analytics to business cases - Experience with data analysis languages such as SQL, R, or Python
  • Good communication skills in English
  • Fresh graduates are also welcome

Key Account Manager (Application Software) ( Pantavanij )

Key Responsibilities

  • Focusing on growing and developing existing clients, together with generating new business.
  • Write business plans for all current and opportunity tender business.
  • You will act as the key interface between the customer and all relevant divisions.

Qualifications

  • Previous experience in Account Management for Application Software and display an attitude that is key to success
  • Strong account management and relationship building skills
  • Experience of managing major national accounts at head office level
  • Outstanding product knowledge in ERP, Application Software
  • Highly self-motivated
  • Highly passionate to explore international experience
  • Fluently English Communication  

Business Development ( True Money Transfer )

Key Responsibilities   

  • Understand Business Goals and end-to-end process in order to be able to identify gap and improvement areas. Be able to challenge business assumption and MVP.
  • Initiate projects or process improvement to close the gap which required the formation of project team/squad team to achieve project goals
  • Be responsible for understanding and complying agreed Product Delivery Framework, drive Maturity Model for end-to-end teams to practice with discipline and find improvement according to the team behaviour
  • Drive ‘Sense of Urgency’, ‘Accountability’, 'Coaching' and ‘Motivation’ across all functional group
  • Growth mindset, Result Oriented, Systematic Thinking and excellent Decision Making
  • Strong in leadership, communication, presentation and negotiation
  • Good in English and Thai languages
  • Experiences in Payment testing is required. Background experiences relating Technology from Wallet, Payment, Money Market Fund, eCommerce are preferable

 

Qualifications

  • Bachelor's Degree or higher in IT, Computer Science, Engineering or related fields.
  • At least 3 years proven experience in project management. Banking or Insurance background are preferable
  • Excellence in Analytical thinking and Problem solving skill.
  • Excellence in communication both English and Thai, Writing and Speaking, Listening.
  • Excellence in Microsoft office
  • Strong understanding of Hardware/Software delivery project, Project Management or Agile project management
  • Work well under pressure and are comfortable with change and complexity in dynamic environments.
  • Team building and motivation
  • Stakeholder management
  • Issue and Risk Management

 

Location: AIA Capital Center, Ratchadapisek Rd., Bangkok (MRT-Thailand Cultural Center Station)

Call Center (เจ้าหน้าที่บริการลูกค้าทางโทรศัพท์ และ Live Chat) ( TrueMoney )

Key Responsibilities:

  • ตอบคำถามลูกค้าผ่านทาง live chat และรับสายลูกค้าทางโทรศัพท์ เรื่องการใช้งาน True money wallet เช่น สอบถามยอด, สอบถามโปรโมชั่น เป็นต้น
  • รับข้อร้องเรียนจากลูกค้า แล้วแจ้งให้หัวหน้าทราบ เพื่อปรับปรุงกระบวนการต่างๆให้ดีขึ้น
  • สรุปรายงานการโทรในแต่ละวันให้หัวหน้างาน
  • ปฏิบัติงานอื่นๆตามที่ได้รับมอบหมายจากผู้บังคับบัญชา / หัวหน้างาน

Qualifications:

  • การศึกษาระดับ ปริญญาตรี ทุกสาขา
  • มีประสบการณ์อย่างน้อย 1 ปี
  • สามารถใช้โปรแกรมคอมพิวเตอร์พื้นฐานได้
  • สามารถปฏิบัติงานเป็นกะได้
  • มีบุคลิกภาพ และมนุษย์สัมพันธ์ดี รักงานบริการ
  • มีความกระตือรือร้นในการทำงานและการเรียนรู้สิ่งใหม่ๆ
  • มีการนำเสนอและบริการที่เหมาะสมกับความต้องการของลูกค้า

Location : อาคาร AIA Capital Center, ถนนรัชดาภิเษก, กรุงเทพฯ (สถานีรถไฟใต้ดินศูนย์วัฒนธรรม)

Call Center Supervisor ( Ascend Commerce - B2C )

Key Responsibilities:

  • รับสายลูกค้าทางโทรศัพท์ ตอบคำถามลูกค้าผ่านทาง live chat, Line@, Facebook และช่องทาง Social Media อื่นๆ
  • สรุปรายงานของทีมในแต่ละวันให้หัวหน้า
  • ดูแลทีม Call Center
  • ปฏิบัติงานอื่นๆตามที่ได้รับมอบหมายจากผู้บังคับบัญชา / หัวหน้างาน

Qualifications:

  • การศึกษาระดับ ปริญญาตรี ทุกสาขา
  • มีประสบการณ์อย่างน้อย 4 ปี ในการทำงานด้าน Call Center และมีประสบการณ์ในการดูแลทีมอย่างน้อย 1 ปี
  • สามารถสื่อสารภาษาอังกฤษได้ดี
  • สามารถใช้โปรแกรมคอมพิวเตอร์พื้นฐานได้
  • สามารถปฏิบัติงานเป็นกะได้
  • มีบุคลิกภาพ และมนุษย์สัมพันธ์ดี รักงานบริการ
  • มีความกระตือรือร้นในการทำงานและการเรียนรู้สิ่งใหม่ๆ
  • มีการนำเสนอและบริการที่เหมาะสมกับความต้องการของลูกค้า

Business Process Development – Wealth Product ( Ascend Money )

Key Responsibilities:

  • Provide strategies for Mutual fund
  • Design and propose solution for Business to fit new product and improve business process
  • Manage and conduct E2E process improvement projects to resolves business problem
  • Approach and maintain good relationship with prospect Asset Management

Qualifications:

  • Bachelor's degree or higher in Finance, Economics, Banking, Business Administration or any related.
  • At least 3 years’ experience in investment would be advantage.
  • Strong analytical skills, ability to analyze information and creatively reach solutions
  • Service minded, good relationship and work-well under pressure and team player.
  • Able to work in a competitive environment and achieve sales target successful
  • Holder of a Single License or Investment Planner is preferable

Regional Lending Product ( Ascend Money )

Key Responsibilities:

  • Set up lending business model for regional and deliver business to ascend regional
  • Develop proper product and technology for each country
  • Coordinate and close deal with funder - create partnership program with bank partner 
  • Work with CPG and partner to create new financial scheme to market

 Qualifications:

  • Bachelor Degree in Business Administration, Finance or related field.
  • Have Analytic and Financial skill is advantage.
  • Ability to prioritize work and problem-solving skills
  • Experience working with online lending platforms is preferable

Head of Credit Risk Policy ( Ascend Money )

Key Responsibilites:

  • Develop, enhance and maintain credit risk policy also, manage tools tin order to identify and analyze concentrations of credit loan.
  • Understand statistical analysis technique to develop and implement FICO or Experian model
  • Develop and track forward looking credit metrics based on data.
  • Handle credit policy for the retail/consumer with focus on personal loan, unsecured loan, credit card
  • Lead enhancement to the credit measurement framework which include Loan Origination System
  • Manage Credit Scoring Model Development and Validation for certain model development.

Qualifications:

  • Bachelor degree in Finance, Economics, Statistics, Accounting, or MIS
  • Knowledge in FICO or Experian is preferable
  • Experiences in banking industry especially on credit risk, risk management is preferable.
  • Experienced in the development, monitoring, and validation of credit risk models
  • Good Communication and Presentation Skills

Finance Officer ( True Money )

Key Reponsibilites: 

  • To assure all payment transactions from every payment channels are completely and accurately sending to company.
  • To identify and resolve the discrepancy / unmatch payment transactions, investigate the cause of error cases and resolution with the appropriate solution in service SLA.
  • To handle prepare Payment Requisition and pay to Biller on time.
  • To prepare and calculate payment transaction fee and commission fee for charging to Biller.
  • To handle customer refund requests from every company touch point and 3rd party payment channel.
  • Support customer query and customer complain from every touch point both inside and outside company.                                               

Qualifications:

  • Bachelor Degree or higher degree related in Finance,accounting,MBA
  • Minimum 0-2 years working experiences in
    • Finance operation of telco business
    • Finance & Banking Institue preferable in cash management or product development experience 
    • Payment agent business

Business Analyst (Lending Product) ( Ascend Money )

Responsibilities

  1. Analyze and collect requirements to develop business systems & users with related systems to in line with the strategy plan.
  2. Analyze / consider issues related to the work system, operational procedures, keep track of high risk issues and find the best solution for user to run the business.
  3. Develop and design the system according to user requirement.
  4. Advise and solve problem to the user which is in line with company policy and other relevant matters.
  5. Organize team to gather business process in accordance with plan projects and ensure to achieve projects time line.
  6. Organize to design process/procedure with proper and good control while must subject to regulatory policy.

Qualification

  1. Bachelor or Master Degree in MIS, Computer Science, Information Technology or related fields.
  2. Experience in Business Analyst especially in banking system and FICO score model are preferable.
  3. Basic knowledge in Lending & Unsecured Loan (Retail Loan, Credit Card) is advantage
  4. Willing to learn, CAN DO attitude and Good in interpersonal and analytical skill.
  5. Good in Business English

Finance Officer ( Pantavanij )

Key Responsibilities

  • To assure all payment transactions from every payment channels are completely and accurately sending to company.
  • To identify and resolve the discrepancy / unmatch payment transactions, investigate the cause of error cases and resolution with the appropriate solution in service SLA.
  • To handle prepare Payment Requisition and pay to Biller on time.
  • To prepare and calculate payment transaction fee and commission fee for charging to Biller.
  • To handle customer refund requests from every company touch point and 3rd party payment channel.
  • Support customer query and customer complain from every touch point both inside and outside company.                                               

Qualifications:

  • Bachelor Degree or higher degree related in Finance,accounting,MBA
  • Minimum 0-2 years working experiences in
    • Finance operation of telco business
    • Finance & Banking Institue preferable in cash management or product development experience 
    • Payment agent business
  • Skill & Knowledge – Specific skills or certificates required:  
  • Good knowledge of VAT /WHT Regulation and financial documentation legal rules (credit note, debit note,R/T,Acknowledgement)
  • Previous billing and financial operational experience is essential
  • Accounting and administration skills
  • Report writing
  • PC literate
  • Problem solving
  • Good communication skills
  • Well Operational Skill

Corporate Lawyer ( สล็อตออนไลน์ 918kiss )

Key Responsibilities:         

  • Prepare, draft, and review commercial contracts both in Thai and English to ensure that terms and conditions comply with applicable law and regulation and properly protect the company’s interest
  • Prepare and provide any legal documents such as Power of Attorney, documents relating to business and corporate law
  • Provide any legal advices to all related parties of the company
  • Coordinate with related departments, e.g. commercial, business units in negotiating legal terms and conditions, or help them understanding legal terms and conditions, legal consequences
  • Undertaking arrangements for meetings of the board, and the shareholders. Ensuring that the meetings conform to relevant laws and regulations, the Company’s articles of association, individual board charters, and best practices
  • Communicating the board’s and shareholders’ resolutions and policies to management and follow up their implementation
  • Providing preliminary advice and recommendations pertaining to legal, regulatory, and governance issues and practices related to the board
  • Managing the secretarial office to serve as the center for corporate records such as the juristic person register, the memorandum and articles of association, the shareholder register, and business licenses.
  • Ensuring that corporate information disclosure and related regulatory filings are in accordance with laws and regulations
  • Acting as administrative officer with regard to board matters e.g. making appointment with the board for the meetings.    

Qualifications:

  • Bachelor’s degree or higher in Laws 
  • Minimum 5 years of experience in related field with strong understanding of corporate secretarial practices and have experienced in listed company is preferable
  • Be a fast learner with strong working ethic and service mind
  • Ability to provide proactive, creative legal solutions with a business-oriented mind;
  • Meticulous attention to detail in the legal reviews of contracts and other legal documents;
  • Ability to learn new areas of law required to support the dynamic and fast-changing business requirements;
  • Ability to prioritize tasks and manage multiple projects with tight deadlines;
  • Ability to gain credibility and manage expectations within the organization, and work well in cross-functional team settings;
  • Ability to develop strong working relationships with legal colleagues and business units across the region.

General requirements:

  • Good command of English and computer literacy
  • Mature and be able to work independently 

Senior Process Manager/Process Manager ( TrueMoney )

Key Responsibilities:

  • Drive end-to-end process alignment through effective operation team with Ascend Operation Maturity Level (Visibility, Continuous, Automate, Self-Service)
  • Drive end-to-end process excellence management (Process Delivery, Process Report, Mitigation Plan, Contingency Plan)
  • Drive the reporting and metrics on health, status, and quality of the process and display on process dashboard
  • Identify process excellence opportunities to improve productivity and/or customer experience and propose for Ascend Money solution
  • Be a trusted partners and build relationship with key stakeholders to ensure successful implementation of process change
  • Ensure the end-to-end process across functions to be considered during the design, implementation, monitor and audit
  • Initiate and execute the operational audit program
  • Build and motivate organization and respond to change
  • Growth mindset, Result Oriented, Systematic Thinking and excellent Decision Making

Qualifications: 

  • Strong in leadership, communication, presentation and negotiation 
  • Good in English and Thai languages
  • Background experiences relating "Auditor, Consult, Data Analytics, Management Information System (MIS)" are preferable
  • Programming skill with (Excel, Google sheet, SQL, Other operation toolsto improve data statistics and data analytics are preferable
  • Lean six sigma is a plus

Senior Program Manager / Program Manager ( TrueMoney )

Key Responsibilities:

  • Drive end-to-end alignment and operating rhythm to ensure the obstacles in all areas are being communicated, managed and clearly visible
  • Drive end-to-end program management to ensure all the risks, dependencies, issues and concerns in all aspects (Business, Product, Technology, People, Support and others) are properly managed with effective prepared and implementation with mitigation and contingency plans
  • Drive the reporting and metrics on health, status, and quality of the projects and display on project dashboard
  • Understand Business Goals and end-to-end process in order to be able to identify gap and improvement areas. Be able to challenge business assumption and MVP.
  • Initiate projects or process improvement to close the gap which required the formation of project team/squad team to achieve project goals
  • Be responsible for understanding and complying agreed Product Delivery Framework, drive Maturity Model for end-to-end teams to practice with discipline and find improvement according to the team behaviour
  • Drive ‘Sense of Urgency’, ‘Accountability’, 'Coaching' and ‘Motivation’ across all functional group
  • Growth mindset, Result Oriented, Systematic Thinking and excellent Decision Making
  • Strong in leadership, communication, presentation and negotiation
  • Good in English and Thai languages
  • Background experiences relating Technology from Wallet, Payment, Money Market Fund, eCommerce are preferable
  • PMP is a plus

Qualifications:

  • Bachelor's Degree or higher in IT, Computer Science or related fields.
  • At least 3 years proven experience in project management.
  • Excellence in Analytical thinking and Problem solving skill.
  • Excellence in communication both English and Thai, Writing and Speaking, Listening.
  • Excellence in Microsoft office
  • Strong understanding of Hardware/Software delivery project, Project Management or Agile project management, PMP certified is a plus.
  • Vendor and Contract management.
  • Work well under pressure and are comfortable with change and complexity in dynamic environments.
  • Team building and motivation
  • Stakeholder management
  • Issue and Risk Management

Business Process Improvement ( True Money )

Key Responsibilities  

  • Develop and provide methodology for Operations performance analysis and process
  • Working closely with technical team and manager to develop innovative business process, workflow and work procedure to ensure overall company’s efficiency, cost effectiveness, productivity and security.
  • To identify, solve major issue occurred in the business service
  • Perform other duties as assigned

 

Qualifications

  • Bachelor’s degree in Business, Management or equivalence
  • 3-4 years of experience in e-payment and e-commerce or relevant work experiences
  • Excellent interpersonal, influencing and organizational skills
  • Have strong sense of ownership / attention to detail / well-organized / process-oriented
  • Ability to multi-task: handle simultaneous projects with tight timelines 
  • Ability to resolve problems calmly, positively and professionally

Location: AIA Capital Center, Ratchadapisek Rd., Bangkok (MRT-Thailand Cultural Center Station)

Project Manager Officer (Technical Delivery) ( True Money )

As a member of our Technical Delivery team, you will be helping to bring this vision to reality by leveraging the most modern cloud-native technologies.  At Ascend, you will be part of a team who are directly responsible for improving the lives of millions.

Key Responsibilities:

  • Create & manage project plans
  • Define project schedules, allocate resources and monitor progress
  • Align project objectives with company goals, make sure team is clear on objectives
  • Deliver and install technology solutions
  • Lead process of issue identification and resolution
  • Manage risk tracking process
  • Monitor and manage scope
  • Manage all documentation
  • Work multiple projects simultaneously
  • Foster partnership with customers/stakeholders/sponsors

Qualifications:

  • 3 years of experience and 1+ years project management experience in I.T.
  • Experience with these technologies: Linux, VMWare, AWS, GCP
  • Experience with distributed architectures, SOA, microservices and PaaS.
  • Experience with high availability, high-scale, and performance systems.
  • Familiarity with containers and their technologies such as Docker.
  • Detail-oriented
  • Thrives in collaborative environment
  • Good communications skills, with customers, team, stakeholders and vendors
  • Customer-focused mindset
  • A positive, can-do attitude, who naturally expresses a high degree of empathy to others.

Senior Security Compliance ( True Money )

Our Ascend vision is to create life opportunities with innovative digital services. We are blessed to be operating in ASEAN, where we are able to help one of the world’s largest populations of underbanked, the people from some of the poorest provinces who are disregarded by traditional banks.  So many lives are waiting for our help.

In 2017, we served over 30 million customers in 6 countries (Thailand, Cambodia, Myanmar, Vietnam, Indonesia, Philippines), and processed over 4.5 billion USD. This makes us by far the largest fintech company in SE Asia, and growing quickly.

As a member of our Information Security team, you will be helping to bring this vision to reality by leveraging the most modern cloud-native technologies.  At Ascend, you will be part of a team who are directly responsible for improving the lives of millions. 

Key Responsibilities:

  • Provide security consultation and applying proactive security process for network, systems and application by reviewing security compliance and identifying areas to improve.
  • Develop and implement Information Security Policy, Standard and Procedure to align with the regulation and compliance.
  • Track and manage to resolution the closure of security risks including review plans and monitor progress or remedial actions.
  • Responsible for implementing & improving security control by understanding current situations, evaluating trends and anticipating security requirements.
  • Advise on security operational controls to systems & applications when it comes to implementing new technology within the business.

Qualifications:

  • A positive, can-do attitude, who naturally expresses a high degree of empathy to others.
  • Bachelor or Master’s degree in Computer Engineering, MIS, IT or related field.
  • At least 4-5 year experiences in Information security compliance area.
  • Have a foundation in good information security practices.
  • Functional knowledge of networks, products, Or Software Development Life Cycle
  • Knowledge of E2E security design and security control including network, platform and application
  • Experience in security control implementation on system and applications security management.
  • Experience in facilitating information security risk assessments.
  • Worked in the banking / professional service industry (desirable).
  • Professional certificates related to work (e.g. CISSP, CISM, ISO 27001 or similar general security certification) is desirable
  • Good command of English

Data Operation Engineer ( True Money )

Key Responsibilities:

  • Create and maintain data platform environments which allows data engineers to focus more on implementing rather than infrastructure activities
  • Take ownership of environments, servers, and applications for health, performance, and security
  • Administrate data platform environments and operational troubleshoots
  • Work closely with Data Engineering team to provide shared Data infrastructure
  • Ensure availability and resiliency of platforms and data
  • Optimize the use of cloud computing platforms to support the company's growth by using various automation tools and techniques

Qualifications:

  • Understanding of network fundamentals, IP and related services (DNS, VPN, firewalls, etc.) and security concerns
  • Familiar with configuration management tools, Git, build/CI systems and scripting languages
  • Experience with cloud-based platforms such as AWS, Google Cloud platform or similar
  • Experience programming in Python, Ruby or other equivalent
  • Experience building complex pipelines using automated workflow is a plus, e.g. Luigi, Airflow, Oozie or similar
  • Experience with Agile methodology and Extreme Programming is a plus
  • Self‐motivated, self-managed, fast learning, detail-oriented and team playing

Director of Engineer ( True Money )

Our Ascend vision is to create life opportunities with innovative digital services. We are operating in ASEAN, where we are able to help one of the world’s largest populations of underbanked.

In 2017, we served over 30 million customers in 6 countries (Thailand, Cambodia, Myanmar, Vietnam, Indonesia, Philippines), and processed over 4.9 billion USD. This makes us by far the largest fintech company in SE Asia, and growing quickly.

As a member of our esteemed Engineering team, you will be helping to bring this vision to reality by leveraging scalable development patterns and modern cloud-native technologies. At Ascend, you will be part of an amazing team disrupting traditional banks while directly improving the lives of millions.

The director role is one of the most critical leadership roles in the organization and will have the responsibility for a technology group within TrueMoney Thailand engineering. Requirements include managing technology delivery and coordination across multiple business domains.

This position reports directly to the Head of Engineering in TrueMoney headquarters, Bangkok Thailand.

Key Responsibilities:

  • Oversee and manage a team of developers who design and implement highly scalable and highly performant systems using best of breed web technologies in addition to Python, Java, C/C++, RDBMS, SQL/NoSQL databases on Unix/Linux platforms.
  • Possess an understanding of cloud-native architectures, and be familiar with implementations involving service discovery, circuit breakers, client side load balancing, and other architectural patterns related to elastic, highly available infrastructure.
  • Establish the development teams responsible for creating a company culture which attracts, retains, and coaches other engineers.
  • Foster a culture of innovation, and accountability.
  • Manage and inform through data by creating a metrics driven engineering organization.
  • Proactive communicator with solid business instincts.
  • Identify emerging technologies to create leading edge banking products.
  • Partner with peers to build strategies for execution, facilitate key decisions, influence and lead change where appropriate.
  • Hold team accountable for delivering on commitments.
  • Manage attrition, and raise the bar on hiring to increase engineering excellence.
  • Provide a startup-like dynamic leadership model, managing geographically distributed development and engineering professionals towards a common goal.
  • Providing vision and planning while designing and implementing solutions. Coordinating with multiple functional areas of the organization especially operations, product management and service functions.
  • Manage the data software development cycle in a SCRUM/Agile environment, managing major and minor releases.
  • Provide leadership and develop integrated application plans and roadmaps that address current state challenges as well as how to achieve future state targets.
  • Serve as a point of escalation and drive resolution for conflicting issues within the application domain, while aiding in the architecture and design of application solutions that will meet business needs.
  • Facilitate communication upward and across project teams including project status, justifications for variances, and technical information (e.g., architecture, design and implementation objectives).
  • Serve as focal point for other departments including IT on development needs.
  • Be accountable for the ongoing support of the existing suite of applications and data offerings that make up the productions systems while delivering new features and capabilities within approved budgets and timelines.
  • Organize concurrent project activities through the development of project plans and ensure delivery per committed development schedules.
  • Utilize continuous improvement tools and competencies for optimal productivity.
  • Interface with internal customers, external customers, IT infrastructure team, and key business stakeholders.
  • Partner with business leadership and other key stakeholders to define business opportunities and to prioritize new projects based on predefined criteria (return on investment, productivity, compliance, etc.).
  • Work with business and IT users to identify, communicate, and resolve resource allocation, scope, or budget / delivery timing conflicts.
  • Participate in overall business technology planning.
  • Develop department standards and best practices.
  • Manage personnel activities of staff (i.e., create a culture of innovation, hire, train, complete performance appraisals, reward, motivate, enforce accountability).

Qualifications:

  • Bias for action, goes deep on technology, fiscally conservative, builds trust.
  • Confident positive leader having backbone, but capable of agreement and committing.
  • Experience in leading teams in building mission critical applications from scratch, and decomposing monolithic applications into smaller services.
  • Must have a Bachelor's degree in Computer Science or a related field preferred. An advanced degree is desirable.
  • Primarily, a strong expertise in design, develop and maintain systems involving multiple distributed databases.
  • Must have a minimum of 15 years of technical experience in high-tech software development, with at least 7 to 10 years of experience in a leadership role managing mid- to large-sized development teams, including managing managers.
  • Experience must include a proven track record of success delivering medium to large projects through the project lifecycle, managing large teams of project resources, and managing executive-level stakeholders.
  • International experience.
  • Must be able to manage multiple concurrent initiatives.
  • Expert-level development experience with Python, Java, C/C++, RDBMS, No-SQL on Unix/Linux platforms.
  • Expert-level in developing complex distributed databases.
  • Working knowledge of machine learning techniques is a plus.
  • Excellent long-term strategic and positive change management skills.
  • Excellent communication, listening and interpersonal skills.
  • Excellent organizational, leadership, decision-making, and problem-solving skills, and presentation skills.
  • Project management experience for complex applications and databases.
  • Must be able to direct and mentor a team of international software engineers.
  • Primarily, a strong expertise in design, develop and maintain systems involving multiple distributed databases.

Head of Platform QA (True Money)

Key Responsibilities

  • Lead an agile team of 3-5 platform QA engineers to support other TechOps teams in adhering to best practises around performance testing, patching, metrics collection, documentation and provided compliance and security baselines.
  • Establish operational maturity checklists and procedures to help assess the state of services from a performance, maintenance, security and compliance standpoint.
  • Possess an understanding of private and public cloud operations (including on-premise setups), advocate SRE & DevOps, have experience with highly reliable and scalable platform service architectures, and be familiar with implementations involving sharding, load balancing  and other architectural patterns related to enterprise cloud infrastructure.
  • Enable other teams in the operations to adhere to best practises laid out and coined by your team.
  • Establish the team responsible for creating a company culture which attracts, retains, and coaches other platform service engineers.
  • Conduct architecture and performance reviews.
  • Provide specific technology expertise to help drive innovation.

Essential Skills & Prerequisites

  • A positive, can-do attitude, who naturally expresses a high degree of empathy to others.
  • Bachelor’s Degree in Computer Science or equivalent work experience.  We are more interested in passion for technology and what you are capable of, than we are academic qualification.
  • 10 or more years of relevant work experience.
  • Experience in leading a team of platform engineers.
  • Experience in building and running mission critical service setups.
  • Experience with a broad mix of technologies, including a strong subset of:
    • Strong Technical Knowledge and skill of SRE (especially the Google interpretation)
    • Experience with Openshift, AWS & GCP
    • Experience with building and running data driven service operations
    • Experience with latency driven service monitoring
    • Experience working with SLO/SLI/SLA in a metrics collection and alerting context
    • Experience with high availability, high-scale, and performance systems.

Data Service Engineer ( True Money )

Key Responsibilities:

  • Work with business domain experts to identify data that is relevant for analysis
  • Implement solution for data services for internal customers
  • Retrieve and prepare data (automated if possible) to support marketing campaigns and business analysis
  • Support and troubleshoot for data services provided

Qualifications:

  • Experience with relational database systems and good command in SQL
  • Experience with cloud-based platforms such as AWS, Google Cloud platform or similar
  • Experience with web or software development with Java, .NET, Python or similar
  • Experience with scripting languages such as Python, Powershell or similar
  • Experience with Business Intelligence tools and platforms is a plus, e.g. Google Sheets, QlikView, PowerBI, Google Data Studio or similar
  • Good communication in English
  • Excellent interpersonal and communication skills

Software Developer (Fresh Graduates are welcomed)

Responsibilities:

  • Report to Development Lead
  • Design system based on the industry best practice
  • Develop software based on design documents.
  • Coordinate with members from quality assurance, project management, and product management.

Qualifications:

  • Bachelor's Degree or higher in Computer Science, Software Engineering, IT or related fields
  • 0-3 years of experience in Software Engineer (Fresh Graduates are welcomed)
  • Good knowledge in Software Development (Programming skills in JAVA, Javascript, PHP, C#, .Net is preferred)
  • Good communication skills
  • Strong problem solving and analytical skills
  • Ability to work as a team, proactive, well organized, willing to learn new things, and focus on objective

Security Specialist

Work location : Muang Thong Thani

Responsibilities:

  • Develop/Build the security operation process and policy
  • Supervise Security Operation team
  • Develop the Security improvement plan
  • Perform Security Project Management
  • Develop technical design recommendations to support Product and Commercial to meet the expectation of Client
  • Provide guidance or suggestion for team members related to technical, project management

Qualifications

  • Bachelor’s degree in Computer engineering, Information Technology or any related field
  • At least 8+ years of relevent working experiences
  • Strong knowledge in Security Operation Flamework and process
  • Experience in Cyber Security defense, incident response etc.
  • Experienced in Security tools/monitoring tools (SIEM, Log management, anti-malware/virus management, etc.)
  • Experienced in Penetration and Vulnerability tools
  • Good knowledge in network or system is preferable
  • Certify any GIAC Certifications, CISSP, CIH, CISA, SEIM Certificated Product, ITIL is preferable

Database Administrator

Responsibilities:

  • Work in an agile team of 3-5 DBAs to help provide a reliable, scalable database layer that supports our business goals.
  • Drive our migration from Oracle to PostgreSQL/EnterpriseDB.
  • Installation, configuration and upgrading of PostgreSQL/EnterpriseDB, Oracle and MySQL.
  • Possess an understanding of highly reliable and scalable database architectures, and be familiar with implementations involving sharding, replication, DR, Backup & Restore and other architectural patterns related to enterprise database infrastructure.
  • Take part in our on-call rotation.
  • Support operation, monitoring , maintain database high availability, performance tuning and daily administration of PostgreSQL/EnterpriseDB, Oracle and MySQL.
  • Provide specific technology expertise to help drive innovation.
  • Troubleshoot and resolve database issues for production environment.

 Qualifications:

  • A positive, can-do attitude, who naturally expresses a high degree of empathy to others.
  • Bachelors Degree in Computer Science or equivalent work experience.  We are more interested in passion for technology and what you are capable of, than we are academic qualification.
  • 2 or more years of relevant work experience.
  • Experience in building and running mission critical database setups.
  • Experience with a broad mix of technologies, including a strong subset of:
    • Strong Technical Knowledge and skill of PostgreSQL, EnterpriseDB
    • Experience with Oracle, MySQL, AWS & GCP, Linux is a plus
    • Experience with high availability, high-scale, and performance systems.

Developer Operations Engineer

Responsibilities:

  • Utilize various open source technologies
  • Use various tools to orchestrate solutions
  • Build independent web based tools, microservices and solutions
  • Write scripts and automation using Perl/Python/Groovy/Java/Bash
  • Configure and manage data sources like MySQL, Mongo, Elastic search, Redis etc
  • Understand how various systems work
  • Understand how IT operations are managed
  • Manage source control including SVN and GIT

Qualifications:

  • Bachelors Degree or MS in Engineering or equivalent
  • 2 years of experience in managing Linux based infrastructure
  • 2 years of hands-on experience with databases including MySQL, Mongo & Elastic search
  • Sense of ownership and pride in your performance and its impact on companys success
  • Critical thinker and problem-solving skills
  • Team player
  • Good time-management skills

Senior Security Engineer ( True Money )

Key Responsibilities:

  • Provide security consultation in a project-based environment as well as assisting operational of IT Security components with functional security requirements.
  • Track and manage to resolution the closure of security risks including review plans and monitor progress or remedial actions
  •  Conduct and perform advanced vulnerability and penetration testing/assessments that also require in-depth analysis of IT controls applied to network infrastructure, visualized servers, databases, web applications and interfaces and supporting software infrastructure (document management, reporting).
  • Analysis of technical requirements to design and deliver both Infrastructure and IT Security solutions and Assessment.      
  • Consults with IT and business leaders to analyses IT security service needs to determine scope and priorities of projects, and to discuss system requirements.
  • Provides technical guidance on all systems in place to all levels of Information Technology staff
  • Maintain infrastructure, Application and security architecture documentation and provide support to projects involving enterprise wide applications and supporting hardware.
  • Develop security automation test  in CI/CD pipeline on a Kubernetes based platform, both on premises and on a multi-cloud infrastructure. (AWS and GCP)


Qualifications:

  • A positive, can-do attitude, who naturally expresses a high degree of empathy to others.
  • Bachelor or Master’s degree in Computer Engineering, MIS, IT or related field.
  • At least 4-5 year experiences in computer security area
  • Have a foundation in good information security practices.
  • Functional knowledge of networks, products, Or Software Development Life Cycle
  • Knowledge of E2E security design including network, platform and application
  • Experience in system and applications security management and control.
  • Experience in facilitating information security risk assessments.
  • Technical writing, documentation development, process mapping, and visual communication skills.
  • Professional certificates related to work (e.g. CISSP, CISM, CEH, Sec+, ISO 27001, PCI DSS or similar general security certification) is desirable
  • Good command of English

 

Openshift (SRE)

Responsibilities:

  • Operating and refining our platform, growing and adapting it to support the needs of the business.
  • Taking part in our on-call rotation.
  • CI/CD deployments on a Kubernetes based platform, both on premises and on a multi-cloud infrastructure. (AWS and GCP)
  • Possess an understanding of cloud-native architectures, and be familiar with implementations involving service discovery, circuit breakers, client side load balancing, and other architectural patterns related to elastic infrastructure.
  • Establish the team responsible for creating a company culture which attracts, retains, and coaches other operations engineersThe primary deliverable of a senior engineer is more senior engineers.
  • Be an ambassador for SRE driven workflow and help drive the implementation of SLOs and error budgets.

Qualifications:

  • A positive, can-do attitude, who naturally expresses a high degree of empathy to others.
  • Bachelors Degree in Computer Science or equivalent work experience.  We are more interested in passion for technology and what you are capable of, than we are in academic qualification.
  • 7 or more years of relevant work experience.
  • Familiarity with SRE methodologies, you have read the Google SRE book.
  • Experience defining SLOs and working with Engineering to maintain error budgets.
  • Experience with a broad mix of technologies, including a strong subset of:
    • Kubernetes/OpenShift, CloudFoundry, Mesos (or equivalent)
    • MySQL, PostgreSQL, EnterpriseDB, NoSQL (Cassandra, MongoDB, ELK)
    • RabbitMQ, Kafka
    • AWS & GCP
    • Clustered file systems like CephFS or GlusterFS
    • Object storage like RiakCS, Ceph, S3, Swift
    • Linux, VMWare, KVM
    • CI/CD (Jenkins, Git)
    • Experience with distributed architectures, SOA, microservices and Platform-as-a-Service (PaaS).
    • Familiarity with containers and their technologies such as Docker.
    • Experience with high availability, high-scale, and performance systems.
    • Ansible
    • Red Hat Satellite, Red Hat Identity Management
    • Terraform

Senior QA Engineer (Automation) ( True Money )

Key Responsibilities:                    

  • Collaborate with cross-functional team members within and across business units to leverage internal product knowledge and expertise for optimum efficiency.
  • Interact with product management, project management and development teams to develop a strong understanding of the project and testing objectives.
  • Design and create test cases and scripts to address business and technical use cases.
  • Work closely with developers to design test criteria and develop automated tests.
  • Lead and develop the automation strategy/effort and generate scripts to perform automated testing cycles using Robot framework, Python, Shell script
  • Perform both Manual and Automation testing.
  • Participate in the architecture and design of a feature early in the development cycle, influencing it to drive quality and adherence to specifications.
  • Create documentation for QA process
  • Maintain regular and punctual attendance at work.
  • Owns continuous improvement for existing and new processes.
  • All other duties as assigned.


Qualifications:

  •  Relevant work experience in development and/or testing role.
  •  Excellent verbal and written communication skills.
  • Technical background and an understanding of software testing.
  • Good development/scripting skills in common languages like Python, JAVA, Shell script, etc
  • Knowledge of automated testing tools, like Selenium, Robot, etc
  • Proven ability to manage and prioritize multiple, diverse projects simultaneously.
  • Must be flexible, independent and self motivated.
  • Knowledge of Performance testing is an added advantage. 
  • Experience with some common QA testing tools and best practice
  • Strong desire to be part of a team and build great products

System Administrator

Responsibilities:         

  • Operating and refining our platform, growing and adapting it to support the needs of the business.
  • Taking part in our on-call rotation.
  • Familiarity with multi-cloud infrastructure. (AWS and GCP)
  • Possess an understanding of cloud-native architectures, and be familiar with implementations involving service discovery, circuit breakers, client side load balancing, and other architectural patterns related to elastic infrastructure.

Qualifications:

  • A positive, can-do attitude, who naturally expresses a high degree of empathy to others.
  • Bachelors Degree in Computer Science or equivalent work experienceWe are more interested in passion for technology and what you are capable of, than we are in academic qualification.
  • 5 years of relevant work experience.
  • Familiarity with SRE methodologies, you have read the Google SRE book.
  • Experience with a broad mix of technologies, including a strong subset of:
    • VMWare, KVM
    • AWS & GCP
    • NFS, GlusterFS, CephFS
    • Kubernetes/OpenShift, CloudFoundry, Mesos (or equivalent)
    • RabbitMQ, Kafka
    • Linux, Ansible
    • CI/CD (Jenkins, Git)
    • Prometheus, Grafana
    • Experience with distributed architectures, SOA, microservices and Platform-as-a-Service (PaaS).
    • Familiarity with containers and their technologies such as Docker.
    • Experience with high availability, high-scale, and performance systems.

Senior Java Developer ( True Money )

Our Ascend vision is to create life opportunities with innovative digital services. We are blessed to be operating in ASEAN, where we are able to help one of the world’s largest populations of underbanked, the people from some of the poorest provinces who are disregarded by traditional banks.  So many lives are waiting for our help.

In 2017, we served over 30 million customers in 6 countries (Thailand, Cambodia, Myanmar, Vietnam, Indonesia, Philippines), and processed over 4.5 billion USD. This makes us by far the largest fintech company in SE Asia, and growing quickly.

As a member of our esteemed Engineering team, you will be helping to bring this vision to reality by leveraging the most modern cloud-native technologies.  At Ascend, you will be part of a team who are directly responsible for improving the lives of millions. 

Key Responsibilities:

  • Work in an agile team to build / develop features and technologies across various aspects of the Java stack, primarily focused on Spring Boot and Spring Cloud / NetflixOSS.
  • CI/CD deployments on a Kubernetes based platform, both on premises and on a multi-cloud infrastructure. (AWS and GCP)
  • Possess an understanding of cloud-native architectures, and be familiar with implementations involving service discovery, circuit breakers, client side load balancing, and other architectural patterns related to elastic infrastructure.
  • Participate in, and help create, a company culture which attracts, retains, and coaches other engineers.  The primary deliverable of a senior engineer are more senior engineers.
  • Conduct design and code reviews.
  • Provide specific technology expertise to help drive innovation.
  • Identify emerging technologies to create leading edge banking products
  • Partnering with architects and platform engineers to build strategies for execution, drive and facilitate key decisions, and influence others and lead change where appropriate.

Qualifications:

  • A positive, can-do attitude, who naturally expresses a high degree of empathy to others.
  • Bachelor’s Degree in Computer Science or equivalent work experience.  We are more interested in passion for technology and what you are capable of, than we are academic qualification.
  • 7 or more years of relevant work experience.
  • Experience in building mission critical applications from scratch, and decomposing monolithic applications into smaller services.
  • Experience with a broad mix of technologies, including a strong subset of:
  • Core Java 8,9, Spring Boot, Spring Cloud, NetflixOSS
  • Angular JS
  • Kubernetes (or equivalent)
  • MySQL, PostgreSQL, EnterpriseDB, NoSQL (Cassandra, MongoDB, ELK)
  • RabbitMQ, Kafka
  • AWS & GCP
  • API Gateway
  • Linux
  • CI/CD (Jenkins, Git)
  • Experience with distributed architectures, SOA, microservices and Platform-as-a-Service (PaaS).
  • Experience with Agile and Test Driven Development (TDD) methodologies.
  • Familiarity with containers and their technologies such as Docker.
  • Familiarity with container orchestration technologies such as Mesos and Kubernetes.
  • Experience with high availability, high-scale, and performance systems.

Incident Management ( TrueMoney )

Our Ascend vision is to create life opportunities with innovative digital services. We are blessed to be operating in ASEAN, where we are able to help one of the world’s largest populations of underbanked, the people from some of the poorest provinces who are disregarded by traditional banks.  So many lives are waiting for our help.

In 2017, we served over 30 million customers in 6 countries (Thailand, Cambodia, Myanmar, Vietnam, Indonesia, Philippines), and processed over 4.5 billion USD. This makes us by far the largest fintech company in SE Asia, and growing quickly.

As a member of our esteemed System Operations team, you will be helping to bring this vision to reality by leveraging the most modern cloud-native technologies.  At Ascend, you will be part of a team who are directly responsible for improving the lives of millions. 

 

Key Responsibilities

 

  • Facilitate restoration of high impact business services disrupted on a 24 x 7 x 365 basis, via coordinated incident bridges across the organization and with external partners.
  • Maintaining incident logs and processing incident reports and service availability report for review with upper management.
  • Lead on After Action Reviews and Root Cause Analysis for Incidents/high priority problems, cross-organizationally, and produce and communicate action plans
  • Provide timely, clear incident status communications to IT and business leadership, resolution team members and other stakeholders
  • Participate in the ongoing Incident Management process improvements
  • Collect and record all required incident details for input into Problem Management's root cause analysis process, management reporting metrics and follow-up major incident reviews
  • Collaborating with business, product and technology teams to ensure the service quality.
  • Utilize ITIL knowledge to review incidents during audits to ensure Incident Management process is being adhered to.

 

Essential Skills & Prerequisites

 

  • A positive, can-do attitude, who naturally expresses a high degree of empathy to others.
  • Bachelor’s Degree in an IT or Project Management program or equivalent work experience.  We are more interested in passion for technology and what you are capable of, than we are in academic qualification.
  • At least 2-5 years of experiences in System Analyst or Project Management in large scale Software Development till end-to-end process.
  • Quick problem solving with strong analytical skill.
  • Ability to handle and perform in stressful situations
  • Familiarity with SRE methodologies, you have read the Google SRE book.
  • Excellent critical thinking and problem solving skills in a service environment supporting multiple applications.
  • Excellent oral/written communication skills with the ability to work collaboratively with all levels of the organization.
  • Experience and knowledge of the incident management principles and methodologies, specializing in medium/large-scale organizational incident processes.
  • Effectively communicates status of major incidents to the appropriate stakeholders.
  • Strong command of spoken and written English.

 

Software Architect ( True Money )

Our Ascend vision is to create life opportunities with innovative digital services. We are blessed to be operating in ASEAN, where we are able to help one of the world’s largest populations of underbanked, the people from some of the poorest provinces who are disregarded by traditional banks.  So many lives are waiting for our help.

In 2017, we served over 30 million customers in 6 countries (Thailand, Cambodia, Myanmar, Vietnam, Indonesia, Philippines), and processed over 4.5 billion USD. This makes us by far the largest fintech company in SE Asia, and growing quickly.

As a member of our Software Architect team, you will be helping to bring this vision to reality by leveraging software development practises to build product for millions of Wallet customer. You will be researching, innovating and coding new things. As well as coaching the engineering team to boost up development skills to build product with quality. At Ascend, you will be part of an enthusiastic team who are directly responsible for improving the lives of millions.

Key Responsibilities

  • Define all aspects of software development, roadmaps, guidelines, standards and communicate to engineers, quality assurance and operation teams
  • Develop high level system design with attention to system integration and microservice architecture
  • Possess an understanding of cloud-native architectures, and be familiar with implementations involving service discovery, circuit breakers, client side load balancing, and other architectural patterns related to elastic infrastructure
  • Partnering with engineers across the organization to leverage software engineering practises, concepts and standards in product development
  • Identify emerging technologies and best practises, research and develop prototypes and promote to production
  • Participate in, and help create, a company culture which attracts, retains, and coaches other engineers/architects.  The primary deliverable is to build more successful engineers

Qualifications

  • A positive, can-do attitude, who naturally expresses a high degree of empathy to others.
  • Bachelor’s Degree in Computer Science or equivalent work experience.  We are more interested in passion for technology and what you are capable of, than we are academic qualification
  • 5 or more years of relevant work experience
  • Experience in building mission critical applications from scratch, and decomposing monolithic applications into smaller services
  • Good communication skills, abilities to discuss with technical and non-technical people, present ideas and motivate people
  • Experience with a broad mix of technologies, including a strong subset of:
    • Core Java 8,9, Spring Boot, Spring Cloud, NetflixOSS
    • MySQL, PostgreSQL, EnterpriseDB, NoSQL (Cassandra, MongoDB, ELK)
    • Messaging or streaming middleware such as RabbitMQ or Kafka
    • Cloud platform such as AWS or GCP
    • Continuous Integration and Delivery
    • Experience with distributed architectures, SOA, microservices and Platform-as-a-Service (PaaS)
    • Experience with Agile and Test Driven Development (TDD) methodologies.
    • Familiarity with containers and their technologies such as Docker
    • Familiarity with container orchestration technologies such as Mesos and Kubernetes
    • Experience with high availability, high-scale, and performance systems.

Solutions Architect – Payment Platform (Regional) ( True Money )

Our Ascend vision is to create life opportunities with innovative digital services. We are blessed to be operating in ASEAN, where we are able to help one of the world’s largest populations of underbanked, the people from some of the poorest provinces who are disregarded by traditional banks.  So many lives are waiting for our help.

In 2017, we served over 30 million customers in 6 countries (Thailand, Cambodia, Myanmar, Vietnam, Indonesia, Philippines), and processed over 4.5 billion USD. This makes us by far the largest fintech company in SE Asia, and growing quickly.

As a member of our Solutions Architect - Payment Platform, you will be incharge of designing and developing complex payment system to build payment platform for TrueMoney regional (SEA). At Ascend, you will be part of an enthusiastic team who are directly responsible for improving the lives of millions. 

Key Responsibilities

  • Define, maintain and communicate architecture blueprint for payment platform
  • Identify and execute key strategy projects to improve services quality, sustainability, extensibility and cost saving
  • Create and maintain documents and technical artifacts which comply to architecture, security and compliance standards
  • Enforce standard documents, policies and provide guidance to development teams
  • Work closely with product, security, technical operations and developers to create design for product development

Qualifications

  • A positive, can-do attitude, who naturally expresses a high degree of empathy to others.
  • Bachelor’s Degree in Computer Science or equivalent work experience.  We are more interested in passion for technology and what you are capable of, than we are academic qualification
  • 5 or more years of relevant work experience.
  • Experience defining, applying and enforcing architecture standards, guidelines and policies to the organization
  • Good communication skills, abilities to discuss with technical and non-technical people, present ideas and motivate people
  • Able to travel overseas with short notice (SEA)
  • Experience with a broad mix of technologies, including a strong subset of:
    • Background knowledge on payment platform and technologies. This includes but not limited to payment processor, acquirer and issuer models.
    • Core Java 8-11, Spring Boot, Spring Cloud, NetflixOSS
    • MySQL, PostgreSQL, EnterpriseDB, NoSQL (Cassandra, MongoDB, ELK)
    • Messaging or streaming middleware such as RabbitMQ or Kafka
    • Experience with distributed architectures, SOA, microservices and Platform-as-a-Service (PaaS)
    • Experience with Agile and Test Driven Development (TDD) methodologies
    • Familiarity with container orchestration technologies such as Mesos and Kubernetes
    • Experience with high availability, high-scale, and performance systems
    • Good command in English: speaking, writing and listening at business level

Solutions Architect – Financial Operation Platform ( True Money )

Our Ascend vision is to create life opportunities with innovative digital services. We are blessed to be operating in ASEAN, where we are able to help one of the world’s largest populations of underbanked, the people from some of the poorest provinces who are disregarded by traditional banks.  So many lives are waiting for our help.

In 2017, we served over 30 million customers in 6 countries (Thailand, Cambodia, Myanmar, Vietnam, Indonesia, Philippines), and processed over 4.5 billion USD. This makes us by far the largest fintech company in SE Asia, and growing quickly.

As a member of our Solutions Architect - Financial Operations Platform, you will be dealing with large and complex data. Design and develop system to serve finance and accounting users. At Ascend, you will be part of an enthusiastic team who are directly responsible for improving the lives of millions. 

Key Responsibilities

  • Define and maintain architectural design of financial operations platform which include data pipeline, data processing and back office/reporting tools
  • Identify and execute key strategy projects to improve services quality, sustainability, extensibility and cost saving
  • Create and maintain documents and technical artifacts which comply to architecture, security and compliance standards
  • Enforce standard documents, policies and provide guidance to development teams
  • Work closely with product, security, technical operations and developers to create design for product development

Qualifications

  • A positive, can-do attitude, who naturally expresses a high degree of empathy to others.
  • Bachelor’s Degree in Computer Science or equivalent work experience.  We are more interested in passion for technology and what you are capable of, than we are academic qualification
  • 5 or more years of relevant work experience
  • Good communication skills, abilities to discuss with technical and non-technical people, present ideas and motivate people.
  • Experience with a broad mix of technologies, including a strong subset of:
    • Background knowledge on financial and payment platform
    • OLTP and OLAP databases such as MySQL, PostgreSQL, EnterpriseDB, ElasticSearch, MongoDB, RedShift, BigQuery
    • Designing and developing big data or data warehouse solutions
    • Messaging or streaming middleware such as RabbitMQ or Kafka
    • Cloud platform such as AWS or GCP
    • Experience with distributed architectures, SOA, microservices and Platform-as-a-Service (PaaS)
    • Familiarity with container orchestration technologies such as Mesos and Kubernetes
    • Experience with high availability, high-scale, and performance systems.

Solutions Architect – Payment Platform ( True Money )

Our Ascend vision is to create life opportunities with innovative digital services. We are blessed to be operating in ASEAN, where we are able to help one of the world’s largest populations of underbanked, the people from some of the poorest provinces who are disregarded by traditional banks.  So many lives are waiting for our help.

In 2017, we served over 30 million customers in 6 countries (Thailand, Cambodia, Myanmar, Vietnam, Indonesia, Philippines), and processed over 4.5 billion USD. This makes us by far the largest fintech company in SE Asia, and growing quickly.

As a member of our Solutions Architect - Payment Platform, you will be in charge of designing and developing complex payment system for millions of Wallet customers and merchants. At Ascend, you will be part of an enthusiastic team who are directly responsible for improving the lives of millions. 

Key Responsibilities

  • Define, maintain and communicate architecture blueprint for payment platform
  • Identify and execute key strategy projects to improve services quality, sustainability, extensibility and cost saving
  • Create and maintain documents and technical artifacts which comply to architecture, security and compliance standards
  • Enforce standard documents, policies and provide guidance to development teams
  • Work closely with product, security, technical operations and developers to create design for product development

Qualifications

  • A positive, can-do attitude, who naturally expresses a high degree of empathy to others.
  • Bachelor’s Degree in Computer Science or equivalent work experience.  We are more interested in passion for technology and what you are capable of, than we are academic qualification
  • 5 or more years of relevant work experience.
  • Experience defining, applying and enforcing architecture standards, guidelines and policies to the organization
  • Good communication skills, abilities to discuss with technical and non-technical people, present ideas and motivate people
  • Experience with a broad mix of technologies, including a strong subset of:
    • Background knowledge on payment platform and technologies. This includes but not limited to payment processor, acquirer and issuer models
    • Core Java 8-11, Spring Boot, Spring Cloud, NetflixOSS
    • MySQL, PostgreSQL, EnterpriseDB, NoSQL (Cassandra, MongoDB, ELK)
    • Messaging or streaming middleware such as RabbitMQ or Kafka
    • Experience with distributed architectures, SOA, microservices and Platform-as-a-Service (PaaS)
    • Experience with Agile and Test Driven Development (TDD) methodologies
    • Familiarity with container orchestration technologies such as Mesos and Kubernetes
    • Experience with high availability, high-scale, and performance systems.

Solutions Architect – Mobile Platform ( True Money )

Our Ascend vision is to create life opportunities with innovative digital services. We are blessed to be operating in ASEAN, where we are able to help one of the world’s largest populations of underbanked, the people from some of the poorest provinces who are disregarded by traditional banks.  So many lives are waiting for our help.

In 2017, we served over 30 million customers in 6 countries (Thailand, Cambodia, Myanmar, Vietnam, Indonesia, Philippines), and processed over 4.5 billion USD. This makes us by far the largest fintech company in SE Asia, and growing quickly.

As a member of our Solutions Architect - Mobile Platform, you will be helping to bring this vision to reality by designing and developing mobile application for millions of Wallet customers. At Ascend, you will be part of an enthusiastic team who are directly responsible for improving the lives of millions. 

Key Responsibilities

  • Architecting mobile platform which include mobile application and mobile backend. As well as end to end integrations with other platforms
  • Identify gaps and technical improvement to improve design, services quality, sustainability, extensibility and cost saving
  • Create and maintain architecture artifacts, documents, diagrams and policies
  • Enforce standard documents, policies and coach development teams
  • Work closely with product, security, technical operations and developers to create design for product development

Qualifications

  • A positive, can-do attitude, who naturally expresses a high degree of empathy to others.
  • Bachelor’s Degree in Computer Science or equivalent work experience.  We are more interested in passion for technology and what you are capable of, than we are academic qualification
  • 5 or more years of relevant work experience
  • Experience defining, applying and enforcing architecture standards, guidelines and policies to the organization
  • Good communication skills, abilities to discuss with technical and non-technical people, present ideas and motivate people
  • Experience with a broad mix of technologies, including a strong subset of:
    • Native mobile application design and development including iOS, Android, Mobile Web Application as well as framework like React Native and Flutter
    • Web framework such as React JS, Angular JS and Vue JS
    • Core Java (8-11), Spring Boot, Spring Cloud, NetflixOSS
    • Continuous Integration and Delivery
    • Experience with distributed architectures, SOA, microservices and Platform-as-a-Service (PaaS)
    • Experience with Agile and Test Driven Development (TDD) methodologies.
    • Familiarity with container orchestration technologies such as Mesos and Kubernetes
    • Experience with high availability, high-scale, and performance systems.

Senior PHP Developer ( Ascend Commerce Egg Digital )

Responsibilities

  • Work in an agile environment team to build / develop features based on web technology stack.
  • Develop software as a team with some guidance from senior developers
  • Create application with a maintainable and scalable code where it can be peered review with others’ code
 
 

Requirement

  • Bachelor’s Degree in Computer Science or equivalent work experiences
  • At least 3 years of working experirences in Software Engineer
  • Willing to learn new technologies and keep self-improve
  • Good fundamental in PHP Programming languages skill
  • Solid knowledge of API (RESTful API, Rest API)
  • Understand design principle such as OOP, MVC , Micro Service
  • Practical knowledge and experience with PHP frameworks (Larevel, CI, Phalcon)
  • Experience with Unit Test
  • Experience in Agile/Scrum Development process
  • Experiences in the following are a plus
    • AWS
    • Docker
    • Spring
    • Angular
    • MySQL
    • MongoDB

Software Tester ( Ascend Commerce - EGG )

Responsibilities

  • Work in an agile team to deliver the quality of features and technologies across various aspects of the Java stack primarily focused on Spring Boot and Spring Cloud /NetflixOSS.
  • Build automation in CI/CD deployments on a Kubernetes based platform on a multi-cloud infrastructure.
  • Create and manage automated functional and non-functional testing script
  • Perform Functional, Integration, System, User Acceptance and non-functional testing
  • Use Iterative and Agile methodologies

Qualifications

  • Degree in Computer Science or related technical field or equivalent practical experience
  • 1 year  of relevant work experience (Automation test) 
  • Experience with at least one testing tools/framework.
  • Experience software quality assurance model or methodology
  • Experience with automation test frameworks and tools 
  • Have knowledge in any programming language

Android Developer ( Ascend Commerce EGG )

We are looking for an Android developer responsible for the development and maintenance of applications. Design and development on project basis as part of product design and development team. Hold accountability for professional software development to meet business requirements

Responsibilities

  • Design and build Android mobile applications
  • Collaborate with cross-functional teams to analyze, design, and ship new features
  • Fully responsible for mobile app development in the team
  • Build and publish applications in app stores
  • Implement new technologies to maximize application performance
  • Ensure the performance, quality, and responsiveness of applications
  • Help maintain code quality, organization, and automatization

Job Requirements

  • Bachelor/ Master Degree in Computer Science, Information Technology, or related field
  • Minimum of 1-2 years of android development experience (Java / Kotlin)
  • Hands on experience in the full life cycle of Android application development
  • Strong knowledge of development tools (Android Studio, Gradle)
  • Push Notifications

2nd Level Support Engineer ( Ascend Commerce- B2C )

2nd Level Support Engineer - Ascend Commerce B2C

Your Work

As a member of Ascend Commerce Technology team, you will be a key contributor as a Level 2 Application Support Engineer responsible customer success of leading edge enterprise and consumer facing products servicing a variety of critically important use cases in B2B and B2C.  You will have the opportunity to work hand in hand with a truly cross functional matrix organization.

Your Profile – Who you are:

You are a result driven technical person that craves solving real world problems helping people through digital transformations.  You are a naturally energetic, structured and creative person. You have a history of sticking with tough problems and love solving them with your team. You demonstrate go-getter attitude to drive solutions to problems.  You are able to foster teamwork, promote team collaboration and communication, and gauge project progress.  Your team expects you to be personable, use respectable manners, maintain stable composure, demonstrate a positive attitude, able to work under pressure and has multi-tasking capabilities.            

Your Duties:

  • Investigate technical support issues raised by the client and swiftly provide a workaround/resolution within the required SLA
  • Coordinate with other technical teams (service & infrastructure teams, software development, and 3rd-party vendors) in troubleshooting and resolving service incidents following the defined incident management process
  • Gather and analyze information from different sources (e.g. application and system logs, monitoring tool, etc.) to troubleshoot problems
  • Escalate software defects to development and follow-up for solution/fix to resolve support tickets
  • Conduct knowledge sharing sessions for other team members to improve their technical knowledge and skills
  • Participate in post-incident review to identify the root cause of a service disruption and preventive actions, and prepare an incident summary report to stakeholders
  • Provide on-call support during non-business hours and weekends (on rotation basis)                     
  • Provide on-site support upon requested (for a couple days per week in Phatthanakan area)

Your Experience and Qualification in:

  • Bachelor's Degree or higher in Computer Science/Information Technology or related fields.
  • Minimum 3-year experience in application support, esp. e-commerce web application Strong problem investigation/troubleshooting skill
  • Hand-on experience with Unix/Linux platform Ability to communicate in English (reading/writing/speaking) is a must
  • Good knowledge in web development technology (HTML, JavaScript, CSS, web services)
  • Experienced in using system and application monitoring tools like Prometheus, Nagios or AppManager is nice to have Mature; self-motivated; able to work independently
  • Able to work under pressure    

Senior Android Developer ( True Money )

Job Description:

We are looking for an senior Android developer responsible for the development and design of Android applications. Your primary focus will be development of Android applications, SDK to support other applications, and integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.

Key Responsibilities:

  • Design and develop applications for the Android platform
  • Contribute to all aspects of the software development lifecycle
  • Participate in Agile/Scrum software development process
  • Collaborate with teams to analyse, design, and ship new features
  • Fix software defects and improve applications performance
  • Implement unit and automation test, security best practice, and API integrations in the applications
  • Continuously learn and implement new technologies to maximise application performance


Qualifications:

  • Proficient with Kotlin, Java, and Android SDK
  • Experience with RxJava2, Retrofit2, OkHttp3, Concurrency concept
  • Experience with Reactive programming
  • Proficient understanding of design pattern such as MVP ,MVVM pattern
  • Familiar with CICD process, Jenkins, and Fastlane
  • Experience with unit and espresso automate test
  • Knowledge of analytics tools such as Firebase, Google Analytic, Crashlytics.
  • Experience with code versioning tools such as Git, SourceTree 
  • Understanding of security algorithm such as SHA1, SHA256, encryption, and decryption.
  • Experience with developing SDK and OAuth concept a big plus

Software Tester (Senior Level)

Responsibilities:

  • Design and create test cases and scripts to address business and technical use cases.
  • Work closely with developers to design test criteria and develop automated tests.
  • Develop and lead the automation strategy/effort and generate scripts to perform automated testing cycles using Robot framework, Python, Shell script
  • Execute and analysis automation test results.
  • Review functional requirements, design documents, and bug descriptions.
  • Write and implement acceptance criteria.
  • Create documentation for QA process
  • Owns continuous improvement for existing and new processes.

Qualifications:

  • Relevant work experience in development and/or testing role.
  • Excellent verbal and written communication skills.
  • Technical background and an understanding of software testing.
  • Good development/scripting skills in common languages like Python, JAVA, Shell script, etc
  • Database skills, mainly in Oracle and MySQL.
  • Good experience with different Operating Systems.
  • Knowledge of automated testing tools, like Selenium, Robot, etc
  • Proven ability to manage and prioritize multiple, diverse projects simultaneously.
  • Must be flexible, independent and self motivated
  • Knowledge of Performance testing is an added advantage

Senior Product Manager/Product Manager ( TrueMoney )

The Role

You will be lead the vision, strategy and execution of one of our product verticals across our 6 countries (Vietnam, Cambodia, Philippines, Myanmar, Indonesia and Thailand). 

You will be working with best-in-class colleagues in a dynamic environment. You will conceptualize, launch and manage products across the SE Asia region, collaborating with other product managers and designers.

You will manage the roadmap for your vertical, analyze customer journeys, define requirements, set timelines and lead a cross-functional team through Product Development Lifecycle.

Key Responsibility 

  • Identify opportunities and problems areas for your product lines
  • Value based prioritization of continuous improvements and new features alike
  • Develop a deep understanding of your customers, using various tools and methods, to continually gather and analyze qualitative and quantitative data. 
  • Research competitive offerings across the region and deliver a best in class experience to your customers.
  • Define and monitor objective success metrics for your products.
  • Translate the opportunities into high quality and detailed Product Requirements in collaboration with the design and development teams.
  • Partner with the engineering team to execute the requirements and see it to smooth launch. 

Qualifications : 

  • You have experience working as a product owner, or similar, in high performing, cross functional teams
  • You have a technical understanding of what it takes to build and maintain large scale applications and services and you are comfortable facilitating and participating in the architectural and technical decisions made in the team
  • You know how to inspire, motivate and support a team to get things done
  • You can translate your and your teams knowledge and experience to user stories and detailed requirements
  • You are good at communicating concepts and ideas to stakeholders at all levels.
  • You know how to influence decision-making at all levels within an organization, and in a variety of situations.
  • You have experience with data driven product development and knowledge of agile methodologies
  • You work well with uncertainties and tight timelines.
  • You love what you do.

Director of Design ( TrueMoney )

The Role

  • You will lead our product design vision and execution for all our product lines.
  • You will be responsible for making sure we have the team, processes and strategy in place for building the best in class customer experience .
  • You'll staff, manage and mentor 20+ Designers and User Experience Researchers in multiple locations.
  • You'll partner with the Product Teams to deliver intuitive functional designs coupled with excellent visual appeal and that allows us to build products to solve complex business needs. You will also be hands on and enjoy rolling up your sleeves to lead projects and deliver designs interpedently  to help inspire your team.

Key Responsibilities: 

  • Define and own the Design Language Establish and Best practices within the organization.
  • Own the end-to-end design process to drive high-velocity, high-quality product designs.
  • Own and improve the User Experience research programs to constantly gather customer insights and validate problems and solutions as preproperate.
  • Leverage quantitative metrics coupled with qualitative data and innovative design-thinking to guide your design decisions and outputs.
  • Staff the design teams regionally.
  • Build relationships with 3rd party agencies and outsource as appropriate while ensuring core guidelines are not compromised.
  • Help build a customer centric community within the organization and a hub for sharing knowledge and improving quality of design across the organization.
  • Work closely with Product teams / proactively to identify product improvements and lead the execution of the same.

Qualifications: 

  • 7+ years experience in designing end to end consumer and mobile user experiences, hands on and vai the team.
  • Experience in leading multiple large products in parallel across product lines.
  • Experience setting up / driving user research programs and testing methodologies that drive design decisions.
  • The ability to communicate the design vision effectively across the organization
  • Be data driven in decision making.
  • Ability to thrive in uncertain and fast paced environments with a fast evolving landscape.
  • Experience with financial products and / or experience in South East Asian markets is a plus.
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